Refund Policy
Last updated: July 23, 2026
This policy explains refunds for OhoTool Pro, our paid subscription. All 60+ OhoTool tools that are free stay free — this policy only concerns paid Pro subscriptions.
Payments & billing
Pro is a recurring subscription billed in advance (monthly). Payments are processed by our authorized reseller and Merchant of Record, Paddle, which appears on your statement and issues receipts.
Cancellations
You can cancel anytime from your billing page. When you cancel, your subscription stays active until the end of the current billing period, and you are not charged again. Cancelling does not automatically refund the current period.
14-day money-back guarantee
If you're not satisfied with Pro, contact us within 14 daysof a charge and we'll refund that payment. This applies to the most recent charge; earlier billing periods that were used are not refundable.
Exceptions
- Renewal charges after the first 14 days are generally non-refundable — cancel before renewal to avoid the next charge.
- Refunds may be declined in cases of clear abuse or violations of our Terms of Service.
How to request a refund
Email support@ohotool.comfrom the address on your account, and we'll process eligible refunds to your original payment method (this is handled through Paddle). You can also request help via Paddle's buyer support.
Contact
Questions about billing or refunds? Reach us at support@ohotool.com.